Sujeet G. Karn

The role of a professional Chartered Accountants’ (CA) firm in the success of a business cannot be overemphasised. Even though such firms are not directly involved in the running of the business, their expertise in accounting, finance and compliance matters...

Many businesses struggle to provide excellent customer service at a reasonable cost. However, failing to invest in customer service can lead to expensive consequences. If your business offers a product or service that directly impacts your customers on an ongoing...

A respectable business, regardless its nature and size, must be capable to offer a sound & hassle-free customer experience to all of its clients. Looking after profits is not more important than listening to the requests of every single stakeholder....